Thursday, 5 July 2012

How appreciative Feedback is Generated

Effectively and courteously dealing with situations in which things go wrong from a customer's point of view is the essence of customer care services. When we say things go wrong, it can be some problem detected with an appliance, say a vacuum cleaner, in the very first month of its use. It can be a request for a second home demonstration of the product that the customer has bought. It can be request for after sales service support with warranty of the vacuum cleaner being over. There are numerous situations that can arise from the consumers’ end. If you read about Eureka Forbes customer care, you will come across appreciative feedback from the consumers themselves. Yes, Eureka Forbes Customer Care executives are always courteous in their interaction with customers. No matter how you react, you will always be responded with care, with courtesy.

Eureka Forbes in India has over 1100 service centres with 80 percent of these being located at a radius of 5 km from the consumer’s residence on an average. Prompt service is thus what you can always expect. These service centres are supported by call centres, customer care representatives, and mobile service vans. All you need to do is dial the Eureka Forbes customer care number. It is 3988 3333, accessible round the clock. It is caring for the needs of every customer that has led Eureka Forbes in India understand the market better. Visit the Eureka Forbes India corporate site to know more about the company and its customer services.

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